support
Namaste. If something in Sankalp isn't working, feels off, or you simply have a question — you're in the right place.
Sankalp is a small, careful app, and we treat every message the same way. Whether it's a bug in the darshan lock, a panchang date that looks wrong, or an idea for your practice, we want to hear it.
Many questions — Screen Time permission, how the unlock works, privacy, panchang accuracy — are answered in the FAQ below.
We usually reply within a day or two. Include your iOS version and, if it helps, a screenshot.
common questions
- The darshan lock isn't resting my apps.
- Check that Sankalp has Screen Time permission (Settings > Screen Time) and that you've chosen apps to guard in Darshan Lock setup. The lock runs entirely on your device, so no internet is needed.
- A panchang date looks wrong for my city.
- Sankalp derives your location from your timezone, and panchang traditions vary by region — so a tithi boundary can differ from your local calendar. If something still looks off, email us the date and your city; we verify every report.
- How do I delete my data?
- Your data lives on your device, so deleting the app deletes it. If you signed in and synced, you can remove your account from the Me tab — or email us and we'll take care of it.
- Why does Sankalp ask for Screen Time permission?
- Sankalp uses Apple's Family Controls (Screen Time) to rest the apps you choose behind a moment of devotion. You pick the apps, you set the ritual, and everything runs on your device — Screen Time data never leaves your phone.
- How does the darshan unlock work?
- When you open an app you've chosen to guard, Sankalp greets you with a full-screen darshan of your deity and a short mantra to chant. Complete the chant, and your apps open for the window you set. Prefer a gentler start? God-first mornings rests your apps only until your first darshan of the day.
- Is Sankalp free?
- Yes — Sankalp 1.0 is free, with no in-app purchases. Everything in the app, from the darshan lock to the panchang, is included.
- What about my privacy?
- No analytics, no advertising, no tracking, ever — and nothing at all leaves your phone unless you choose to sign in. Without an account, your deities, japa counts, journal entries, and fasting records stay on your device and we never see them. If you do sign in, they sync to your own private account so a lost phone doesn't cost you your practice, and you can delete the account and everything in it from the app in one tap. Our privacy policy spells out exactly what that means.
- How accurate is the panchang?
- The panchang is computed entirely on your device and verified against astronomical ephemeris for tithi and nakshatra at sunrise. It follows your timezone, so the day's reading fits where you actually are. We'd rather be honest than flashy: panchang traditions vary by region, and Sankalp aims to be careful, not to over-claim.
- Is my deity chosen for me?
- Never. You choose your own Gods — one or many — from a library of 100, ranked to feel local to your family's tradition. On festival days and special tithis, Sankalp may suggest one of your chosen deities, but tradition only suggests; it never decides for you.
- Is there an Android version?
- Sankalp is iOS-first for now. An Android version is planned — if you'd like to hear when it's ready, write to us and we'll let you know.
- Do I have to fast?
- No. Fasting in Sankalp is always optional — a deepening you can add when you're ready, never a requirement. If you choose to keep a vrat, Sankalp guides it gently from prep to parana, with no guilt anywhere.
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